Unified Communications SME, regional role

Job Title: Unified Communications SME, regional role
Contract Type: Permanent
Location: Hong Kong Island, Hong Kong
Salary: Negotiable
Reference: 52053_1665316802
Contact Name: Harry Yau
Contact Email:
Job Published: October 09, 2022 20:00

Job Description

About our client

Our client is a renowned retail group with a global-level presence. With the vision to perform digitalization, they are now seeking a Unified Communications Specialist to join their team.

About the role

  • Working with the regional IT team to act as the internal SME on the Unified Communications transformation project
  • Researching and proposing effective and suitable solutions with reference to the internal requirements of business and technical aspects
  • Performing L2/3 technical support and troubleshooting to escalated issues on Unified Communication
  • Assisting with project and vendor management on relevant technologies


  • Bachelor's degree holder in Computer Science, Information Technology or related disciplines
  • Minimum 3 years of working experience in regional-scale data center/networking/telecommunication
  • Sound knowledge of unified communications/mobile telephony solutions (e.g., Cisco Unified Message system, Teams, Avaya, etc.)
  • Expereience in networking and relevant technologies, such VPN, IPS, SD WAN, switches, VoIP, etc.
  • Familiar with cloud environments is a plus
  • Holder of CCNA/CCNP/CCIE
  • Good command of Cantonese and English

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.