Connecting...

Banner Default Image

Counter Service Officer - Bank Teller - Customer Services

Job Title: Counter Service Officer - Bank Teller - Customer Services
Contract Type: Permanent
Location: Hong Kong
Industry: Financial Services
Reference: 55176_1700016392
Contact Name: Carmen Ng
Contact Email: carmen.ng@kos-intl.com

Job Description

Are you a customer-oriented individual with excellent attention to detail and a passion for providing exceptional banking services? If so, our client is currently seeking enthusiastic individuals to join their team as Bank Tellers.

Responsibilities:

- Conduct various teller transactions, including cash deposits and withdrawals, check cashing, fund transfers, and currency exchange, accurately and efficiently.

- Welcome customers to the bank, assess their needs, and provide personalized assistance and guidance on banking products and services.

- Handle customer inquiries and resolve any issues or concerns promptly, ensuring a positive customer experience.

- Process loan payments, account updates, and other customer requests promptly and accurately.

- Adhere to security and compliance protocols to protect the bank's assets and maintain customer confidentiality.

- Balance cash drawers and maintain accurate records of daily transactions.

- Collaborate with team members and contribute to a cohesive and efficient work environment.

Requirements:

- HKDSE or equivalent.

- Fluent in Cantonese, basic in English and Mandarin.

- Previous experience in a customer service role, preferably in a banking or retail environment.

- Strong numerical and computer skills, with the ability to learn and navigate banking software and systems.

- Excellent interpersonal and communication skills, with the ability to build rapport and effectively communicate with diverse customers.

- Attention to detail and accuracy in cash handling and transaction processing.

- Ability to work in a fast-paced environment and handle multiple tasks efficiently.

- Professionalism, integrity, and a commitment to maintaining customer confidentiality.

- Knowledge of banking products, services, and procedures is desirable.

Benefits:

- Competitive salary and comprehensive benefits package.

- Opportunities for professional development and career advancement.

- A supportive and inclusive work environment that values diversity.

- Access to banking industry training and resources.

- Medical insurance.

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Apply for this Job
Save this job

Get similar jobs like these by email

By submitting your details you agree to our Privacy Policy

Share this job

Similar jobs