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General Banking Officer (Base HK$21.5K - 32K + bonus)

Job Title: General Banking Officer (Base HK$21.5K - 32K + bonus)
Contract Type: Permanent
Location: Hong Kong
Industry: Financial Services
Reference: 54440_1694750842
Contact Name: Carmen Ng
Contact Email:

Job Description

Job Title: General Banking Officer

Are you seeking a challenging and rewarding career in the banking industry? If so, our client is currently looking for a dedicated and knowledgeable General Banking Officer to their our esteemed team.


- Assist customers with their inquiries, providing information on various banking products and services, and guiding them in making informed financial decisions.

- Process loan applications, assess creditworthiness, and collaborate with relevant departments to facilitate loan approvals and disbursements.

- Promote and cross-sell bank products and services to meet sales targets and contribute to the bank's overall growth.

- Resolve customer complaints or issues promptly and effectively, ensuring high levels of customer satisfaction and retention.

- Stay updated on banking industry trends, regulations, and compliance requirements to ensure adherence to legal and ethical standards.

- Collaborate with team members and support colleagues in achieving departmental goals and targets.


- HKDSE or equivalent. Qualified in IIQE123 or HKSI178 is a plus.

- Fluent in Cantonese, good command in English and Mandarin.

- Previous experience in a banking role, preferably in a customer-facing position.

- Solid knowledge of banking products, services, and operational procedures.

- Strong analytical skills to assess customer needs and provide appropriate financial solutions.

- Excellent interpersonal and communication skills, with the ability to build rapport and establish long-term customer relationships.

- Proficiency in using banking software, CRM systems, and other relevant technology.

- Attention to detail and accuracy in processing financial transactions.

- Ability to multitask and work efficiently in a fast-paced environment.

- Sound understanding of banking regulations and compliance standards.

- Integrity, professionalism, and a commitment to maintaining customer confidentiality.


- Competitive salary and comprehensive benefits package.

- Opportunities for professional development and advancement.

- A collaborative and inclusive work environment that values diversity.

- Access to training resources and career growth opportunities within the bank.

- Medical insurance.

- Employee discounts and perks.

Join the team as a General Banking Officer and play a vital role in providing exceptional service to our valued customers. Your dedication, expertise, and commitment to excellence will contribute to our continued success in the banking industry.

To apply, please click "APPLY NOW" or submit your resume to Only shortlisted candidates will be contacted for an interview.

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.