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[HK$19-21K] Customer Service Officer - 上環商場客戶服務主任

Job Title: [HK$19-21K] Customer Service Officer - 上環商場客戶服務主任
Contract Type: Permanent
Location: Central and Western District
Industry: CS and Telemarketing, Hospitality, Food & Beverage & Travel, Property & Construction
Reference: 56261_1723787246
Contact Name: Chris Wong
Contact Email:

Job Description

Location: Sheung Wan (5 Days、13 Months Salary、Birthday Leave、Group Medical & Dental)



KEY RESPONSIBILITY:

  • Monitor reception desks and concierge counters at commercial property and shopping mall respectively.
  • Provide one-stop concierge services to office tenants, visitors and shoppers.
  • Manage customers' complaints, inquiries and feedbacks in any form from all channels, in acourteous and efficient manner, and able to work as a team to achieve company's key performance indicators.
  • Prepare regular reports and provide clerical support to daily operations.



REQUIREMENT:

  • Diploma or Certificate in related disciplines.
  • Minimum 1 years' relevant experience in customer service industry.
  • Excellent communication, interpersonal and problem solving skills.
  • Attentive with positive customer service attitude.
  • Good command in English & Chinese (Cantonese & Putonghua) is a must.

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now".

Information collected will be treated in strict confidence and only be used for recruitment purposes.

Click "Apply Now" to apply for this position or call Chris Wong at +852 3180 4914 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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