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Infrastructure Specialist, L2 Support

Job Title: Infrastructure Specialist, L2 Support
Contract Type: Permanent
Location: Kwun Tong
Industry: Technology
Reference: 58441_1723815669
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com

Job Description

About our client

Our client is a multinational company based in Europe with several sourcing centers in Asia, and they are looking for an Infrastructure Specialist with good experience in internal support in a multinational environment and infrastructure administration.

About the role

  • Responsible for L1/2 system management and administration in the on-premise system and cloud environment, including configuring, troubleshooting, documentation, backup, DR planning & patching
  • Performing basic daily network operation and support, such as switch & router, Firewall, VPN, etc.
  • Handling issues escalated from the L1 helpdesk team under the ITIL framework
  • Planning, executing and implementing new infrastructure solutions with the local IT team and global IT team
  • Coordinating with the regional team on IT projects

Requirements

  • High Diploma in Computer Science, Information Technology, Engineering or relevant fields
  • 2+ years experience of relative working experience, with experience in an MNC environment, is a plus
  • Experience in M65, AAD/AD, VMware, Windows OS, On-prem/Cloud environment
  • Familiar with operations of networking technologies, including Firewall, VPN, LAN/WAN, etc.
  • With cybersecurity solutions exposure(Endpoint, Email Gateway, Cloud security, etc.) is a plus
  • Holder of CCNA/MCSE/MCSA/ITIL/CISSP is a plus
  • Good command of English and Chinese (Cantonese and Mandarin)

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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