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IT Support Engineer, On-call support required

Job Title: IT Support Engineer, On-call support required
Contract Type: Permanent
Location: Sai Kung District
Industry: Technology
Reference: 57147_1720566007
Contact Name: Harry Yau
Contact Email:

Job Description

About our client

Our client is a reputable financial company providing professional service to the HK market, and they are looking for an experienced IT Support Engineer to join their support team.

About the role

  • Providing daily technical support and handling requests from end-users in a timely manner
  • Setting up and maintaining office IT equipment to secure daily operation
  • Providing first-tier network support
  • Setting up and maintaining computer/telephone/conference-meeting-related system
  • Providing training for end-users on the application of IT resources
  • Launching IT projects and troubleshooting by cooperating with other IT teams
  • Liaising with vendors to solve IT hardware/software issues


  • Diploma holder or above in Computer Science, Information Technology or related discipline
  • 2+ years of related L1 user support & system support working experience
  • Experience in AD, O365, desktop, application support, Windows/Linux OS, public cloud platform, etc.
  • Excellent communication and interpersonal skills, proactive team player
  • Good command of spoken and written English & Chinese

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.