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Project Manager (Digital App/CRM/Data), Public Sector ~60K

Job Title: Project Manager (Digital App/CRM/Data), Public Sector ~60K
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 55146_1699521015
Contact Name: Sharon Tsu
Contact Email: sharon.tsu@kos-intl.com

Job Description

About The Client

Our client is a well-known service centre in Hong Kong and they are looking for IT Project Manager to join their team.

Job Description

  • Responsible for CRM, O2O, customer data and loyalty system implementation projects in end-to-end management cycle
  • Review the existing processes and analyse the pain-point, propose solutions to drive a better customer journeys
  • Establish project objectives, planning, road mapping, scheduling to execution
  • Work closely with internal stakeholders to ensure all requirements and business goals are aligned and achieved
  • Participate in technology selection and manage vendors on system changes and support
  • Prepare documentation and take care of go live support.



Qualifications

  • Degree holder in Computer Science, Information Management or Business administration related disciplines
  • Minimum 6-7 years of experience in CRM system implementation and integration, preferably working in public service sector
  • Strong understanding in CRM, customer data management and digitalization
  • Proficient in project management from determine projects' milestones, deliver and facilitate timelines and project content throughout the whole project lifecycle
  • Excellent vendor management skills
  • Cross-region team collaboration experience and be able to build up rapport with IT stakeholders and all-business levels
  • Strong communication and interpersonal skills, work as a team
  • Good command in English and Chinese, able to listen Mandarin

Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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