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Senior CRM Manager (loyalty program)

Job Title: Senior CRM Manager (loyalty program)
Contract Type: Permanent
Location: Hong Kong
Industry: Consumer Retail & FMCG, Digital Marketing & E-Commerce, Sales & Marketing
Reference: 53806_1686048215
Contact Name: Martin Tsang
Contact Email:

Job Description

Our client is hiring for a high calibre to join the CRM team.


  • Customer acquisition and database reactivation by initiating loyalty programs
  • Maintain good relationships and work closely with internal stakeholders
  • Strategic planning and execution by drawing customer insight and data
  • Translate data into actions and lead the team to deliver marketing campaigns
  • Achieve the agreed objective from different stakeholders by doing analytics, systems integration
  • Budget management and make recommendations for improvement and optimization on CRM system and loyalty programs


  • Bachelor Degree or above in Digital Marketing/Marketing/Business Administration or other related disciplines
  • 8 to 10 years of work experience in business negotiation, content management and digital marketing
  • Loyalty / CRM / Data experience is ideal but not a must
  • Proficient in MS Office, Excel and PowerPoint
  • Proficient in both spoken and written English and Cantonese

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.