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Senior Training Executive (Retail)

Job Title: Senior Training Executive (Retail)
Contract Type: Permanent
Location: Hong Kong
Industry: Frontline Sales & Operation Support
Reference: 53622_1693472527
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

To cope with business growth, our client is looking for high calibre to join their team.

Responsibilities:

  • Work closely with Retail to develop, coordinate, and conduct training projects and programs for store
  • Provide support on in-house training program contents development, training programs delivery, in-store coaching and all ad hoc training activities.
  • Strengthen CRM mindset of retail team to elevate the customer journey
  • Enhance storytelling skills of the brand and product
  • Work with store managers to ensure all staff's grooming and etiquette is up to luxury retail standards
  • Assist on planning of annual training budget
  • Plan local annual and monthly training calendar based on company business direction
  • Provide feedback and advice to stores to improve retail performance

Requirements:

  • University graduate with luxury retail experience preferred
  • With 3 - 5 years of hands-on learning and executing, training delivery and field coaching
  • Proficient in Microsoft Office and Chinese Word Typing
  • Fluent written and spoken English, Mandarin and Cantonese
  • Candidate with less experience would be considered as Training Executive

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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