Concierge Officer
| Job Title: | Concierge Officer |
| Contract Type: | Permanent |
| Location: | Kai Tak, Kowloon City District |
| Industry: | CS and Telemarketing |
| Reference: | 55835_1714638791 |
| Contact Name: | Johnny Chan |
| Contact Email: |
Job Description
KEY RESPONSIBILITY:
- Monitor reception desks and concierge counters at grade A commercial property and shopping mall respectively.
- Provide one-stop concierge services to office tenants, visitors and shoppers.
- Manage customers' complaints, inquiries and feedbacks in any form from all channels, in acourteous and efficient manner, and able to work as a team to achieve company's key performance indicators.
- Prepare regular reports and provide clerical support to daily operations.
REQUIREMENT:
- Diploma or Certificate in related disciplines.
- Minimum 2 years' relevant experience in customer service industry.
- Excellent communication, interpersonal and problem solving skills.
- Attentive with positive customer service attitude.
- Good command in English & Chinese (Cantonese & Putonghua) is a must.
Click "Apply Now" to apply for this position or call Marco Li at +852 3180 4963 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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