Customer Service Manager
Job Title: | Customer Service Manager |
Contract Type: | Permanent |
Location: | |
Industry: | CS and Telemarketing |
Reference: | CSM_1564478361 |
Contact Name: | Tom Wong |
Contact Email: |
Job Description
About our Client
Our client is a MNC headquater in German, with their expansion they are now looking for right candidate to join them.
About the Role
-Reporting a AVP, Leading a team of 10 CS
-lead the team to handle complicated claims and complaints issues arising from VIP corporate customer
-Guide the team to provide solutions to customer requests and promptly take recovery actions.
-Interact with VIP in a professional manner, provide proper solution with reference to own profession judgment
Requirements
-Bachelor degree preferred with with a minimum of 8 years experience in CS, at least 3 years in management role
-Fluent in Mandarin, English and Cantonese.
-Excellent customer service and complain handling skills
-Good team player
Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job has Expired
Get similar jobs like these by email
By submitting your details you agree to our Privacy Policy