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Officer, Policy Service (1-year contract, up to $27k)

Job Title: Officer, Policy Service (1-year contract, up to $27k)
Contract Type: Contract
Location: Quarry Bay, Eastern District
Industry: Temporary & Contracting
Reference: 56187_1712829956
Contact Name: Peter Wong
Contact Email:

Job Description

Officer, Policy Service (1-year contract, up to $27k)

  • Policy servicing / administration
  • Exp in insurance / back office admin / support
  • 5-day work, 1-year renewable contract
  • Location: Quarry Bay


  • Handle all types of policy alterations, policy servicing, new business and claims applications in accordance with the requirements of standard procedures
  • Participate in company projects end-to-end or as assigned such as performing UAT of new production systems, product implementation, portals revamp, etc.
  • Build strong relationship with Distribution team for speedy resolution of request level issues.
  • Follow through quality issues identified by quality assurance program. Recommend changes to procedures/processes and participate in their implementation.
  • Update manuals, procedures or operational forms where necessary as instructed
  • Assist line manager to prepare regular reports and communication for internal/ external parties.


  • University graduate preferred.
  • 3+ years of experience in life insurance operations / insurance back office / policy administration / policy servicing
  • Self-motivated, a quick learner and a good team player.
  • Good problem solving, organizational and interpersonal skills.
  • Work well under pressure and able to complete task at a timely manner.
  • Good command of written and spoken English, Cantonese and Mandarin.
  • Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing.

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now" or whatsApp 6764 0288. Information collected will be treated in strict confidence and only be used for recruitment purpose.