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Operation Manager (Tourism, Max 33k.)

Job Title: Operation Manager (Tourism, Max 33k.)
Contract Type: Permanent
Location: Central and Western District
Industry: Frontline Sales & Operation Support
Reference: 55846_1710228185
Contact Name: Derek Lok
Contact Email:

Job Description


  • Lead, manage and develop a new operations team with combination of full-time and part-time staff members, including training, scheduling, and performance management.
  • Manage all operational aspects within attractions / projects in Hong Kong & Macau.
  • Utilize management experience to effectively oversee the day-to-day operations.
  • Take ownership of the Profit and Loss (P&L) responsibility for the operation, including budgeting, cost control, and financial analysis.
  • Utilize forecasting techniques to predict demand and plan resources accordingly.
  • Develop and implement a comprehensive manpower plan to ensure adequate staffing levels to meet operational requirements.
  • Collaborate with various stakeholders, including theme park management, to align operational strategies and goals.
  • Monitor and evaluate operational performance, identify areas for improvement, and implement appropriate measures to enhance efficiency and customer satisfaction.
  • Ensure compliance with relevant regulations, safety protocols, and quality standards.

Job Requirements:

  • Degree holder with at least 3 years of experience in a management role, preferably in the operations department of a theme park or attraction.
  • Proven experience in P&L management, including budgeting, cost control, and financial analysis.
  • Excellent interpersonal and communication skills to collaborate with various stakeholders.
  • Strong problem-solving and decision-making abilities to address operational challenges.
  • Sales-driven mindset with a track record of achieving sales targets.
  • Proficiency in English and Cantonese. Mandarin language skills are a plus.

Working Hours:

  • Monday to Friday, 9am - 6pm
  • Weedends (Occasionally, especially the first month)

Working locations:

  • Sheung Wan / Airport

Click "Apply Now" to apply for this position or call Derek Lok at +852 3180 4947 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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