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Receptionist / CS Officer (Insurance CS Centre)

Job Title: Receptionist / CS Officer (Insurance CS Centre)
Contract Type: Contract
Location: Central and Western District
Industry: CS and Telemarketing, Temporary & Contracting
Reference: 55238_1700655911
Contact Name: Peter Wong
Contact Email:

Job Description

Receptionist / CS Officer (Insurance CS Centre)

  • Reception and admin duties
  • 5-day work, 9 hours per day
  • Location: Admiralty
  • Immediate availability is preferred

Responsibilities

  • Greet all incoming customers and visitors;
  • Answer incoming telephone calls and handle customer enquiries;
  • Manage meeting room booking system and schedule the booking requests of the Premises; Oversee the daily operation of the Premises;
  • Co-ordinate with cleaning contractor to maintain cleanliness and tidiness of the Premises;
  • Assist in coordination of event activity, including venue set up and reinstatement;
  • Report and follow the maintenance issues with Client's facilities management operation team;
  • Prepare monthly service reports including but not limited to daily incoming call and customer enquiries summary and incident report (if any} to Client for record purpose;
  • Replenish and order the stock of standard consumables items in the concierge counter.
  • Collect quotation for various project and works

Requirements

  • At least 2 years of experience in customer service, office reception or administration work
  • Experience in CS centre of insurance or financial companies will be a plus
  • Strong communication and interpersonal skills, good team player
  • Proficient in spoken and written English and Chinese
  • Responsible, pro-active, polite and positive manner and working attitude
  • Good command of MS Office and word processing
  • Immediate availability is preferred

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now" or whatsApp 6764 0288. Information collected will be treated in strict confidence and only be used for recruitment purpose.

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