(Retail) CRM Manager - Campaign and Promotion
Job Title: | (Retail) CRM Manager - Campaign and Promotion |
Contract Type: | Permanent |
Location: | Hong Kong |
Industry: | Consumer Retail & FMCG, Digital Marketing & E-Commerce, Sales & Marketing |
Reference: | 54252_1700704996 |
Contact Name: | Martin Tsang |
Contact Email: | martin.tsang@kos-intl.com |
Job Description
Our client is looking for a high calibre to join their team.
Job Summary:
- Identify business opportunities based on data analytics & insights in partnership with Database management team
- Experiences in leading projects of CRM platform development / integration, e.g. Salesforce, Braze, CDP, social advertising,
- Formulate and implement annual CRM plans to support marketing strategies with execution excellence
- Drive CRM strategies & operations, communication automations & personalization including eDM's, SMS, mobile app and social media
- Work closely with Business Unites to ensure all initiatives & requirements aligned with marketing strategies
- Drive engagement with potential & existing customers with excellent customer journey
- Develop CRM segment engagement & consolidation
Job requirement:
- Bachelor's degree or equivalent Business, Management or Marketing
- Minimum 7 years of relevant marketing experience in CRM & project management
- Experience in developing and managing CRM initiatives for China market is required
- Project Management skills such as Agile, SCRUM or others
Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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