Senior E-Commerce Executive, 25-30k
Job Title: | Senior E-Commerce Executive, 25-30k |
Contract Type: | Permanent |
Location: | Kowloon |
Industry: | Digital Marketing & E-Commerce |
Reference: | 50834_1654764736 |
Contact Name: | Venus Lai |
Contact Email: |
Job Description
Responsibilities:
- Handles e-shop daily operations, work closely with warehouse, logistics and customer service teams to ensure all online orders and customer requests are processed timely and in standard
- Formulate policies and setting SOP and guidelines for customer service, warehouse and logistics management
- Prepare reports and analysis for e-shop operations
- Monitor customer service standard and provide suggestions for improvement
- Coordinate with 3PL management and monitor 3PL performance on a regular basis
- Handle various ad-hoc tasks assigned by supervisor
Requirements:
- Bachelor Degree in E-Commerce/Business related discipline
- Minimum 3 years' experience in E-Commerce operation
- Experience in E-Commerce customer service is an advantage
- Proficiency in MS Office and Chinese Word Processing
- Excellent in both written and spoken Chinese and English
Click "Apply Now" to apply for this position or call Venus Lai at +852 3180 4964 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job has Expired
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