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AM/Manager, IT System Operation Support (Banking),Up to 60K

Job Title: AM/Manager, IT System Operation Support (Banking),Up to 60K
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 53657_1684839477
Contact Name: Sharon Tsu
Contact Email:

Job Description

About The Client

Our client is a well-known bank and they are seeking for Assistant Manager, IT Operation & Support Service to join their IT team.

Job Description

  • Responsible for all bank's system regular enhancement, maintenance and support
  • Lead and supervise support service team to provide user support and troubleshoot
  • Review business requirements and provide constructive feedback
  • Review log and liaise with development and infrastructure team to ensure bank's system quality
  • Conduct regular review on system operation and establish proper guidelines and procedure to enhance overall work efficiency
  • Prepare technical documents and assist in risk impact


  • Bachelor's degree in Computer Science, Information Technology or related disciplines
  • Experience in monitoring and supporting bank's system such as EIS, OA, online banking, AML or mobile banking
  • Minimum 3 years of work experience in application or system support, preferably working at bank or vendor
  • Team leading experience is a plus
  • Good team player, self-motivated and good at problem solving
  • Strong communication skills in both verbal and written English and Chinese, fluent in Mandarin is a preferred
  • Candidate with more experience will be considered as Manager

Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.