Customer Service Officer - Shopping Mall (Native English)
Job Title: | Customer Service Officer - Shopping Mall (Native English) |
Contract Type: | Permanent |
Location: | Hong Kong |
Industry: | CS and Telemarketing |
Reference: | 43776_1589424599 |
Contact Name: | Tiffany Chiu |
Contact Email: |
Job Description
Responsibilities 工作內容:
- Deliver excellent service in shopping mall
在商場區內的各個崗位,為客戶提供優質服務 - Handle customers' enquiries and complain
處理客戶的查詢及投訴 - Handle gift redemption and parking promotion
處理商場內禮品換領及泊車優惠 - Assist in promotional activities, event and exhibitions
協助處理商場內舉辦的活動,包括所有促銷活動、展覽等
Requirements 工作要求:
- Minimum 1-year customer service experience, shopping mall/ Aviation/ Hospitality experience preferred
具1年或以上客戶服務經驗-具商場/航空/客戶服務經驗優先 - Excellent customer service attitude and communication skills
主動積極, 具良好服務態度及溝通能力 - Native English, Cantonese and Mandarin preferred
流利英語,懂粵語及普通話優先 - Willing to work on shift (5 days/week)
五天工作 (需輪更) - Work location: Tung Chung
上班地點:東涌
Click "Apply Now" to apply for this position or call Tiffany Chiu at +852 3180 4952 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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