IT Support Analyst, Regional Role
|Job Title:||IT Support Analyst, Regional Role|
|Contact Name:||Harry Yau|
About our client
Our client is a multinational distributor providing cutting-edge electronics products to the global market, and currently, they are looking for an IT Support Analyst to join their IT operations team in Hong Kong.
About the role
- Provide L1/2 IT support on application/infrastructure/security issues to regional end users in a timely and efficient manner
- Working with HQ and local IT team to perform regional project design, management, implementation, etc.
- Assisting with the IT administrative tasks, such as SOP drafting, documentation, license, inventory planning, etc.
- Reporting to senior management and regional stakeholders on regular meetings
- Support IT network operations and security activities
- At least 1 years of relevant working experience in providing IT helpdesk
- Experience in providing IT support and operations in a sizable organization on a regional scale
- Familiar with troubleshooting and supporting end-user-side technologies, such as desktop, AD, O365, Teams, SharePoint, conference solutions, etc.
- Familiar with system administration, including system health checking/troubleshooting/configuration, network troubleshooting, Endpoint solutions, data protection tools, etc.
- With ITIL certification would be an advantage
- Good communication and interpersonal skills with a strong teamwork spirit
- Good command of English and Chinese(Both Cantonese and Mandarin)
Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Get similar jobs like these by email
IT Support Analyst, MNC
IT Support Engineer, Shift Duty required
Head of IT - IT Service Desk, End User Support)
IT Infrastructure Manager
Head of IT - Infrastructure
Analyst Programmer to System Analyst (Java), 25-45K
System Analyst (Power Platform)~Enterprise Level, 55-65K
VP of Technology - Enterprise IT Application
VP of Technology - IT Enterprise Application
ERP , IT Lead - Oracle, SAP or Microsoft Dynamics
Analyst Programmer (Java/Flutter) ~ Worldwide Trading Business
IT Manager (Digital Platform/Transformation) ~Up to 55K