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NOC Engineer ~ Fresh Grad Welcome(Global Business)

Job Title: NOC Engineer ~ Fresh Grad Welcome(Global Business)
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 56038_1711008223
Contact Name: Miley Guan
Contact Email:

Job Description

NOC Engineer

Company: Global Leading Enterprise


The NOC Engineer is tasked with promptly identifying and resolving system/network faults and outages, while supporting the overarching objectives of the Global Network Operations Center. This role is opening to Fresh Graduates!


  • Perform 7x24 frontline duties, monitoring and maintaining the system/network, addressing customer issues, and conducting fault diagnosis and resolution in a timely manner.
  • Monitor network performance, conducting tests to ensure the stability and efficiency of the network.
  • Collaborate with internal teams to ensure the smooth operation of various network functions.
  • Identify and address network faults, coordinating with engineering teams for timely replacement of faulty equipment.
  • Document all fault management actions, progress timelines, and outage reasons in the ticketing system.
  • Maintain fluency in English and Cantonese, enabling effective communication with customers and internal stakeholders.


  • High Diploma/ Degree holder or above in Electronics, Information Technology, or a related field.
  • Proven experience in network operations, maintenance, and fault diagnosis.
  • Knowledge of various network protocols and technologies, with a focus on one or more of the following areas: IP, Transmission, Voice, Satellite, Data-center, and Planned Events.
  • Solid understanding of network equipment and telecommunications services.
  • Excellent problem-solving skills, with the ability to work under pressure and handle emergency situations.
  • Strong communication skills, with proficiency in both English, Cantonese and Chinese.
  • Ability to work independently and collaboratively within a team.

Preferred Skills:

  • Familiarity with network monitoring tools and platforms.
  • Experience in performing network performance testing and analysis.
  • Certification in networking or related fields is a plus.

Work Schedule:

  • Full-time position, requiring 7x24 availability for on-call support and fault response.

The level of seniority and specific functional responsibilities assigned will be based on years of relevant experience and expertise. This role demands a high level of commitment and dedication to ensuring the seamless operation of the global network.

Click "Apply Now" to apply for this position or call Miley Guan at +852 3180 4977 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.