Senior Club Engagement Officer (5 days, 28-34k)
Job Title: | Senior Club Engagement Officer (5 days, 28-34k) |
Contract Type: | Permanent |
Location: | Hong Kong |
Industry: | Hospitality, Food & Beverage & Travel, Sales & Marketing |
Reference: | 54672_1693810880 |
Contact Name: | Tammy Chen |
Contact Email: |
Job Description
About the Role
- Develop customer retention strategies and create exceptional experiences for members in lifestyle events
- Maintain strong member relationships and effectively communicate feedback to management
- Manage website and social media content updates with accuracy and timeliness
- Enhance the quality of marketing communications to align with the brand image and value proposition
- Collaborate with cross-functional teams for the regular marketing campaign
- Assist in procurement activities, tenders, and other administrative tasks by providing necessary requirements and documentation
The Successful Applicant
- Minimum 5 years of experience in private clubs, credit card loyalty programs, hospitality, event, and function industry
- Degree holder in business administration, marketing, hospitality, or related discipline
- Proven experience in website management and revamping projects
- Relevant experience in liaising with design and printing agencies for marketing collaterals
- High team spirit to work with others, customer-centric, creative, self-motivated, attention to detail, and result-oriented
- Able to work during non-office hours, Saturdays and Sundays, and Public Holidays
- Proficient in both written and spoken English and Chinese
Click "Apply Now" to apply for this position or call Tammy Chen at +852 3180 4973 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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