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(Senior) IT Support Engineer

Job Title: (Senior) IT Support Engineer
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 55398_1707087602
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com

Job Description

About the client

Our client is a renowned corporation in Hong Kong. Due to team expansion, they are looking for a new (Senior) IT Support Engineer to join their team for their local L1/2 IT support issues.

About the role

  • Providing L1/2 technical support to users in a remote or on-site format
  • Performing system administration tasks, such as patching, backup & restore and troubleshooting, etc.
  • Working with team members on escalated issues and infrastructure project delivery
  • Escalating technical issues to relevant vendors or teammates when needed
  • Being responsible for IT administration tasks, such as documentation, user training programs, IT inventory management, etc.

Requirements

  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • Minimum 3 years of working experience, engaging in IT support
  • Knowledge of L1/2 IT support on mainstream office technologies, such as desktop, AD/exchange server, Windows/Linux server, O365, WIFI, LAN/WAN, etc.
  • With good communication, problem-solving skills and a team working spirit
  • Good command of written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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