Customer Service Representative - Credit Card (20K+)
Job Title: | Customer Service Representative - Credit Card (20K+) |
Contract Type: | Permanent |
Location: | |
Industry: | Financial Services |
Reference: | BBBH9751_1571036479 |
Contact Name: | Mary Chan |
Contact Email: |
Job Description
Job Purpose:
Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets.
Main Responsibilities:
- Promote the bank's loan products to new and existing customers with the purpose of generating business revenue to the Bank
- Provide feedbacks to Managers on the Marketing campaigns and ideas for enhancements
- Refer difficult enquiries and non-routine cases to Managers
- Achieve the sales targets and objectives and meet service standard
- Comply all internal guidelines, legal and regulatory requirements
Incumbent Requirements:
- Secondary education with relevant experience in sales and customer services
- Good communication skills in Cantonese, English and Mandarin
- Aggressive and hardworking
- Ability to work under pressure and achieve sales target
Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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