IT Support Team Lead, Manufacturing MNC
Job Title: | IT Support Team Lead, Manufacturing MNC |
Contract Type: | Permanent |
Location: | Hong Kong |
Industry: | Technology |
Reference: | 49291_1646842029 |
Contact Name: | Harry Yau |
Contact Email: | harry.yau@kos-intl.com |
Job Description
About our client
Our client is a world-renowned manufacturer with the operation center in Hong Kong. Currently, they are looking for an IT Support Team Lead to join them.
About the role
- Managing IT support team to maintain office IT operation in a manner that meets the service level
- Providing IT support on internal IT assets, such as application, hardware, MDM, etc.
- Escalating technical issues or incidents to relative parties, such as infrastructure engineers and vendors
- Managing the internal IT projects delivery on the regional scale
- IT management and administration tasks, such as policy & procedure establishment, providing IT training program
Requirements
- Diploma or above in Computer Science, Information Technology, Networking or relevant field
- 5 years experience of relative working experience, with 2+ years of experience in IT supervising
- Working experience in the manufacturing industry is a must
- Familiar with L1/2 IT supporting in the major office IT assets application, desktop, MDM, Windows server administration, AD, O365, LAN/WAN, etc.
- Familiar in ticketing system operation, such as
- Familiar with conducting IT support in the on-site and remote format
- With the ITIL certification or insight is a plus
- Good command of English and Chinese(Cantonese & Mandarin)
Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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