Assistant Marketing Manager - CRM(1-year Contract, up to $40k)

Job Title: Assistant Marketing Manager - CRM(1-year Contract, up to $40k)
Contract Type: Contract
Location: Causeway Bay, Wan Chai District
Industry: Sales & Marketing
Reference: 55694_1706609490
Contact Name: Leon Chan
Contact Email:

Job Description


  • Oversee all boutique level clienteling programs and execute strategies including client growth strategies, capture retention initiatives, etc.
  • Create and lead local clienteling actions to promote best-in-class CRM practices that drive revenue and promote client retention and growth
  • Oversee e-clienteling programs in partnership with the local call center and e-commerce teams such as: identifying outreach opportunities and gifting strategies, decreasing return rate, increasing repeat shoppers, etc.
  • Efficiently prioritize execution of projects to meet deadlines and set objectives
  • Proactively handle the project roadmaps and suggest initiatives to improve the CRM programs
  • Lead the department's communication for the retail teams
  • Build and maintain strong partnerships with other departments and cross functional partners to facilitate clienteling topics across multiple communication channels
  • Facilitate CRM actions and communications for retail store openings / closure in partnership with the local Events and Central CRM teams


  • Bachelor's Degree in Business, Marketing, or related disciplines
  • 5 years of experience in Marketing, Event or CRM related positions, preferably in luxury or retail markets
  • Strong project management skills with ability to follow-through and prioritize (able to handle multiple projects simultaneously and meet deadlines)
  • Excellent organizational skills with attention to detail
  • Outstanding communication and interpersonal skills, fluent in verbal and written English and Chinese
  • Strong analytical and decision-making skills
  • Customer-centric with a strong sense in customer needs and trends in luxury market
  • Ability to work in a fast-paced environment
  • Experience working with client data, understanding KPIs and running reports
  • Experience with Salesforce, Adobe a plus

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now".

Information collected will be treated in strict confidence and only be used for recruitment purposes.