IT Officer, Regional Role

Job Title: IT Officer, Regional Role
Contract Type: Permanent
Industry: Technology
Reference: 51609_1664726422
Contact Name: Harry Yau
Contact Email:

Job Description

About our client

Our client is a medical service provider based in the US with the APAC operation center in Hong Kong. Currently, they are looking for an IT Engineer with good experience in L1/2 helpdesk and infrastructure support experience.

About the role

  • Report to the Regional IT Manager in Hong Kong
  • Providing daily technical support to internal end-users from the APAC region office in a timely manner
  • Conducting daily administration tasks in infrastructure (including system, network, and cloud), such as configuration, backup, troubleshooting, health checking, etc.
  • Cooperating with local & HQ IT to implement infrastructure projects, such as system migration & configuration, network upgrade and revamp, etc.
  • Conducting IT administration tasks, such as SOP drafting, inventory management, documentation, etc.


  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • Minimum 2 years of related working experience in both in-house support and infrastructure administration
  • Experience in performing helpdesk service duties to regional offices in a remote format is plus
  • Experience in system administration and related technologies, such as Windows environment, VMware, AD/File server, SAN storage, cloud environment, etc.
  • Familiar with networking technologies, such as switch&router, WiFi, VPN, firewall, etc.
  • With good communication and interpersonal skills
  • Good command of spoken and written English & Chinese

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.