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IT Support Analyst

Job Title: IT Support Analyst
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 49655_1646359218
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com
Job Published: March 04, 2022 10:00

Job Description

About our client

Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an IT Support Analyst to join their team.

About the role

  • Performing maintenance and managing IT service delivery in the office, such as in IT assets, application and infrastructure
  • Coordinate with teammates and subordinates to deliver daily IT support to internal users
  • Escalating technical issues or incidents to relative parties when needed
  • Driving the internal projects from the group level in an efficient manner
  • Establishing and reviewing IT policy, such as SOP and guidelines
  • Researching on IT trending and proposing solutions to facilitate IT operation effectiveness
  • IT management and administration tasks, such as asset documentation, provide IT training

Requirements

  • Diploma or above in Computer Science, Information Technology, Networking or relevant field
  • 5 years experience of relative working experience, preferably to have IT supervising experience in sizable enterprise(s)
  • Familiar with L1/2 IT supporting in the application, desktop, MDM, Windows server administration, and O365
  • Good team-leading and problem-solving skills
  • Good communication and team working mindset
  • Good command of English and Chinese(Cantonese & Mandarin)

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.