IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 53636_1684249146
Contact Name: Harry Yau
Contact Email:

Job Description

About the client

Our client is a renowned retail group in Hong Kong, and they are currently looking for an IT Support Engineer to handle their internal IT operation and system management.

About the role

  • Providing L1/2 support to users in a remote or on-site format
  • Working with internal users and external vendors on internal IT project management (e.g. office relocation, new system deployment/migration)
  • Escalating technical issues to relevant vendors when needed
  • Participating in IT security control & planning
  • Being responsible for IT administration tasks, such as documentation, user training program, IT inventory management


  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • Minimum 3 years of working experience in IT support and management
  • Familiar with the operation of infrastructure technologies, such as O365, AD, File server, internal systems (HR system/Financial system, POS, etc.), LAN/WAN, VPN, firewall
  • With good communication and problem-solving skills, being able to work independently
  • Good command of written and spoken English and Chinese
  • Non-Cantonese speakers with HKPR or dependant Visa will also be considered

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.