IT Support Engineer, Need Shift

Job Title: IT Support Engineer, Need Shift
Contract Type: Permanent
Location: Kwai Chung, Kwai Tsing District
Industry: Technology
Reference: 56204_1717339320
Contact Name: Harry Yau
Contact Email:

Job Description

About our client

Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an IT Support Engineer to join their team.

About the role

  • Handle users' tickets and provide L1/L2 application support regarding company application/system/network issues in a timely manner
  • Monitor, manage and troubleshoot applications and systems to ensure a smooth business operation under a team-base
  • Perform administration, update, troubleshooting, configuration and health checking on the application & system on a regular basis
  • Escalate technical issues to relevant parties, such as internal developers, vendors and network team
  • Provide inventory management, documentation, and training to users


  • Diploma or above in Computer Science, Information Technology or related discipline
  • Minimum 1 year of working experience in providing application support; Familiar with SQL command
  • Knowledge of system operation and support, such as Linux OS, VMware and Backup solutions, is a plus
  • Basic knowledge of networking devices, such as firewalls, Router, and LAN/WAN, is a plus
  • Good communication skills and team-working spirit
  • Good command of English and Chinese(Cantonese & Mandarin)
  • On-job training would be provided; Fresh Grad with relevant working experience may be considered

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.