IT Support Engineer (Up to $30k)

Job Title: IT Support Engineer (Up to $30k)
Contract Type: Permanent
Industry: Technology
Reference: 51499_1660576000
Contact Name: Harry Yau
Contact Email:

Job Description

About our client

Our client is a local marketing and PR company. They are currently looking for an IT Support Engineer to support their daily office and infrastructure IT operation.

About the role

  • Providing L1/2 helpdesk & Infrastructure support to internal users in an on-site or remote format
  • Performing daily office IT infrastructure and application operation duties, such as troubleshooting, backup, documentation, etc.
  • Troubleshooting and problem solving for both IT hardware and applications in a timely manner
  • Escalating issues to relevant engineers and vendors when necessary
  • Performing IT administration duties, such as license renewal, inventory control, etc.


  • Bachelor or above holder in Computer Science, Information Technology or related discipline
  • 3+ years of working experience in IT helpdesk or infrastructure administration in an in-house environment
  • Experience in IT system troubleshooting and administration, such as in AD/Exchange/File server, O365, etc.
  • Familiar with network support and troubleshooting, such as Switch & Router, cabling, WiFi,etc.
  • Knowledge of DNS, TCP/IP, LAN, WAN and anti-virus systems
  • Good command of spoken English and Chinese
  • Strong communication, analytical and problem-solving skills with a friendly attitude

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.