IT Support Officer, Retail/FMCG/F&B

Job Title: IT Support Officer, Retail/FMCG/F&B
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 50864_1654859977
Contact Name: Harry Yau
Contact Email:

Job Description

About our client

Our client is a retailer with a global presence. They are currently looking for an IT Officer to handle their office helpdesk service, infrastructure support and store projects.

About the role

  • Providing L1/2 helpdesk & Infrastructure support to internal users in an on-site or remote format
  • Working with vendors and executing infrastructure projects on stores and infrastructure
  • Performing daily office IT operation duties, such as configuration, troubleshooting, patching, etc. on system/network/cloud
  • Performing other ad hoc duties passed by the infrastructure manager


  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • 1-3 years of supporting IT operation, preferably to have IT operation insight in the retail/FMCG/F&B industry
  • Experience in IT infrastructure, such as in Endpoint, AD server, LAN/WAN, O365, etc.
  • Knowledge in managing IT resources vendors, especially for retail IT assets, such as POS, CCTV, Network device
  • Good command of spoken English and Chinese
  • Will to learn, self-motivated and can work in a dynamic environment
  • Fresh grad with IT insight in store operation is welcome; Training will be provided

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.