Connecting...

Regional IT Service Manager

Job Title: Regional IT Service Manager
Contract Type: Permanent
Location: Hong Kong Island, Hong Kong
Industry:
Salary: Negotiable
Reference: 49897_1657641604
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com
Job Published: July 13, 2022 00:00

Job Description

About our client

Our client is a professional consulting firm with a global presence, and they are looking for an IT Service Manager to handle their growing business in the APAC region.


About the role

  • Supervising and managing the operation of IT assets in the APAC region office, including application, system, server, network, cybersecurity
  • Providing hands-on L1/L2 support to the regional users
  • Providing insights and coming up with solutions from the perspective of regional users to enhance internal IT operation standard
  • Managing vendors and remote supports to deliver smooth IT operation
  • Identifying training needs and conducting IT training on new technology implementation
  • Managing IT assets lifecycle and IT inventory planning

Requirements

  • Minimum 6 years working experience in the IT sector, with at least 3 years of experience in IT Management/Project Management/IT Service Delivery
  • Diploma or above holder in Computer Science, Information Technology, Network Engineering or related discipline
  • Strong experience in IT service delivery and IT infrastructure operation and supporting
  • Hands-on experience in providing L1/2 support and troubleshooting in an on-site and remote format
  • Experience in project management and vendor management on application, infrastructure and security
  • With experience in IT operation on Azure/AWS environment
  • With ITIL certification is a plus
  • Good command of English and Chinese(Cantonese & Mandarin) is essential

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.