CRM Manager (Retail)

Job Title: CRM Manager (Retail)
Contract Type: Permanent
Location: Hong Kong
Industry: Consumer Retail & FMCG, Digital Marketing & E-Commerce, Sales & Marketing
Reference: 52317_1667984094
Contact Name: Martin Tsang
Contact Email:

Job Description

Our client is looking for a high calibre to handle their CRM and campaign and promotion.


  • Conduct in-depth data analysis and make recommendation on any plans regarding to CRM and digital
  • Identify opportunities by customers retention and recruitment
  • Perform regular data cleaning and maintenance of customer data
  • Work with IT on system enhancement
  • Provide backend support on EDM


  • Bachelor's degree in Computer Science or Business related disciplines
  • At least 6 years experience in CRM data analysis, data extraction, customer segmentation
  • Knowledge in CRM systems, analytical tools and data visualization will be a plus e.g. SPSS and SQL
  • Proficiency in Microsoft Office with advanced excel skills
  • Good command of English and Mandarin

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.