Customer Service Executive

Job Title: Customer Service Executive
Contract Type: Permanent
Location: Sha Tin District, Hong Kong
Salary: Negotiable
Reference: 45019_1611039660
Contact Name: Tom Wong
Contact Email:
Job Published: January 19, 2021 15:01

Job Description

About The Company

Our client is a startup POS system service provider with businesses worldwide. In order to cope with their business expansion, they are now seeking for a Customer Service Executive to join their team.

Key Responsibilities:

  • Work in a operation team of 4, function as in project, customer service and training.
  • Coordinate deployment procedure for related solutions
  • Assist in menu input and system configuration according to merchant's operation
  • Conduct on-site product related training / activities and provide coaching to end-users
  • Response to end-users enquiry on product related questions
  • Provide software training and support to our channel partners (both locals and overseas)
  • Coordinate with helpdesk support team on troubleshooting technical issues


  • Degree holder in related disciplines with working experience in IT firms / F&B / hospitality companies
  • Experience with product training is a plus Able to translate technical features into business-related processes
  • Self-motivated, disciplined, good inter-personal and communication skills
  • Good command of written and spoken English, Cantonese and Mandarin

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Get similar jobs like these by email

By submitting your details you agree to our T&C's