Customer Service Officer (Banking)

Job Title: Customer Service Officer (Banking)
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Salary: Negotiable
Reference: 46089_1667895439
Contact Name: Carmen Ng
Contact Email:
Job Published: November 08, 2022 16:17

Job Description

Our client is one of the leading retail bank in Hong Kong. They are looking for a Customer Service Representative to join their team.


  • Handle customer inquiries, resolve & escalate feedback appropriately
  • Provide excellent customer services and maintain good relationship with the customers
  • Complete customer requests within a designated time frame
  • Maintain accurate records on all inquiries & customer feedback cases


  • Diploma or Bachelor's degree in business or related discipline
  • PC knowledge in MS Excel and Word
  • Energetic, team-player, well-organized and able to work independently
  • Good communication and interpersonal skills in English and Chinese

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.