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Application Support Lead (Oracle EBS) ~ Global Retail Business

Job Title: Application Support Lead (Oracle EBS) ~ Global Retail Business
Contract Type: Permanent
Location: Kowloon
Industry: Technology
Reference: 53404_1686020785
Contact Name: Sharon Tsu
Contact Email: sharon.tsu@kos-intl.com

Job Description

About The Client

Our client is a reputable luxury retail group and they are looking for Application Support Lead to join their IT team.

Job Description

  • Responsible for Oracle application and system administration, implementation, and support
  • Participate in IT project implementation include gap analysis, road mapping and requirement review to ensure business goals are achieved
  • Manage a global supporting team and provide instructions for resolving and prioritizing application support issues
  • Work closely with stakeholders, development team and external vendors to ensure the deliverables' quality
  • Escalate and manage enhancement and evolution requests, manage ticketing system and deploy new solutions for the region
  • Conduct regular review on system operation, prepare user training and documentation



Qualifications

  • Degree holder in Information Technology, Computer Science or Business Computing or other related disciplines
  • 5-7 years of working experience in Oracle EBS system supporting, preferably from Retail, Supply Chain and FMCG industries
  • Proficient in Oracle EBS is a must
  • Familiar with sales & distribution, e-commerce, finance, warehousing and logistic functions
  • Skills in Oracle Forms & Reports, PL/SQL, Linux and VBA
  • High ability to work with users in all-level
  • Solid team leadership experience with excellent interpersonal skills
  • Excellent presentation and communication skills
  • Fluent in Mandarin, proficient in written and spoken English and Chinese are required

Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.