E commerce & CRM Manager (Cross border)

Job Title: E commerce & CRM Manager (Cross border)
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 51683_1661422211
Contact Name: Martin Tsang
Contact Email:
Job Published: August 25, 2022 18:10

Job Description

To cope with the business expansion, our client is looking to hire a high calibre in E commerce & Digital.


  • Increase brand awareness and support business growth by formulating marketing plans
  • Manage marketing activities including content management, social channels to enhance brand positioning and drive performance marketing
  • Ensure all marketing initiatives are aligned with brand guideline and maximize content performance
  • Plan and implement CRM strategies according to business
  • Lead CRM daily operations and loyalty program in collaboration with internal business partners and external agencies
  • Maximize data collection and create a personalized customer journey to enhance the user engagement


  • Bachelor's degree holder in marketing, communications, eCommerce, business or related discipline
  • 8+ years of experiences in CRM/ digital marketing/ eCommerce from luxury/ retail industry; experience in cross-border marketing is preferred
  • Excellent communication skills and command of written and spoken Chinese and English. Proficiency in Mandarin.
  • Less experience candidates will be considered as Assistant Manager

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.