Retail Operations and Control Senior Officer

Job Title: Retail Operations and Control Senior Officer
Contract Type: Permanent
Location: Hong Kong
Industry: Financial Services
Reference: BBBH11402_1581648022
Contact Name: Mary Chan
Contact Email:

Job Description

Our client is a one of the leading Hong Kong-based banks. They are looking for Senior Officer in their Retail Operation & Control Team. This role mainly focuses on providing administrative support to the department.

Main Responsibilities:

  • Provides administrative support to the department and assists in organizing training program & major meeting
  • Assists in regular branch visit, identify improvement area on branch operation and compliance control
  • Coordinating with internal departments to develop and implement branch operations procedures
  • Assists in assessing the risk & control environment in the business operations, ascertain the adequacy and effectiveness of operational and internal control is maintained at Group's recognized standard
  • Assists in compliance review, assurance checking and preparing various reports for management information
  • Following enquires/ replies from branches and perform action per request of the department
  • Perform assignments and ad-hoc projects as per required


  • University degree with minimum 2 years or secondary education with minimum 5 years retail banking operations experience
  • Sound knowledge in Retail Banking regulations, operations, products and services
  • Experience on compliance and control assurance framework is preferred
  • Self-initiative, able to work independently and under pressure, and meet tight deadline
  • Fluent in spoken and written English and Chinese, preferably including Putonghua

Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.