APAC Excellence Manager (Luxury retail)

Job Title: APAC Excellence Manager (Luxury retail)
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Salary: Negotiable
Reference: 45629_1612247810
Contact Name: Martin Tsang
Contact Email:
Job Published: February 02, 2021 14:36

Job Description

To uplift the standard of customer service regionally, our client is looking to hire an Excellence Manager.


  • Work closely with retail sales team to understand their needs and room of improvement.
  • Educate sales team about the product knowledge.
  • Work with merchandising team to understand the product trend and selling point.
  • Set up different kind training session for a specific group of staff.
  • Communicate with HQ in order to drive the regional plan.
  • Optimize the training program for different regions respectively.


  • University graduate preferably in business related discipline
  • Minimum 5 years' experience in luxury retail industry is highly preferred
  • Able to travel once the market is back to normal
  • Good command of written and spoken English, Cantonese and Mandarin
  • Detail-minded with good organizing and analytical skills

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.