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Senior Client Development Manager (Luxury Retail)

Job Title: Senior Client Development Manager (Luxury Retail)
Contract Type: Permanent
Location: Hong Kong
Industry: Consumer Retail & FMCG
Reference: 47087_1625650474
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

Our client is looking for a high caliber to join their client development team as a Senior Manager.

Responsibilities

  • Work with HQ on the global directions for client acquisition and retention
  • Give direction to the retail team for developing excellence customer service and building client loyalty
  • Work closely with regional and local teams on the planning of delivering excellent client experience
  • Work closely with retail team to strengthen the relationships with existing clients and develop new client database
  • Be the expert to consult and advise retail team for VIPs appointment
  • Be the representative of the brand to establish and maintain long term relationship with landlords for potential business opportunities
  • Responsible for the loyalty programs and maximize the client database to achieve business goals
  • Work with regional and local teams for promotion and event management

Requirements

  • Bachelor Degree or above in Business Administration, Marketing, Public Relations or other related disciplines
  • At least 10 years of working experience in Client Development, ideally from luxury retail industry
  • Proficient in Cantonese, Mandarin and English, other language is an advantage

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.