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CRM team head (Reward program)

Job Title: CRM team head (Reward program)
Contract Type: Permanent
Location: Hong Kong
Industry: Consumer Retail & FMCG, Digital Marketing & E-Commerce, Sales & Marketing
Reference: 52168_1666660723
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

Our client is one of the leading conglomerates in Hong Kong. They are hiring a CRM team head for their team.

Responsibilities

  • Lead the CRM program including customer acquisition and retention
  • Work with vendor and IT team on system integration and data migration
  • Work with internal teams on CRM campaign promotion
  • Ensure the performance of the CRM program is on track
  • Manage related social media channels and collaborate with digital marketing team

Requirements

  • Degree holder in Marketing, Communications, Business Management or related disciplines
  • At least 10 years of CRM and digital marketing experience in FMCG or retail industry
  • Familiar with CRM tools and strong in project management.
  • Good command of written and spoken English & Chinese

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.